Every day, Theresa Brown holds patients' lives in her hands. On this day there are four. There is Mr. Hampton, a patient with lymphoma to whom Brown is charged with administering a powerful drug that could cure him--or kill him; Sheila, who may have been dangerously misdiagnosed; Candace, a returning patient who arrives (perhaps advisedly) with her own disinfectant wipes, cleansing rituals, and demands; and Dorothy, who after six weeks in the hospital may finally go home. Prioritizing and ministering to their needs takes the kind of skill, sensitivity, and, yes, humor that enable a nurse to be a patient’s most ardent advocate in a medical system marked by heartbreaking dysfunction as well as miraculous success.
About the Author
"Brown does an excellent job of taking us moment by moment through her day -- meeting the patients (one difficult, one frail, one possibly dying, one about to go home); the paperwork (endless); the fail-safe procedures (also endless, but clearly important); the workarounds (not always kosher, but sometimes the only way to get things done). Brown...is skillful at keeping the narrative flowing. The reader feels her affection and deep sense of responsibility for her patients, even the aggravating ones, and her frustration over not being able to give them each the attention she believes they need." –Minneapolis Star-Tribune
“Theresa Brown’s The Shift … should be required reading for all incoming medical and nursing students — or anyone who is a patient or visitor in a hospital. …her story is riveting in the exacting way she recounts the way her day unfolds.” –Pittsburgh Post-Gazette
“This riveting account of a day in the life of a highly competent and compassionate but overtaxed bedside nurse provides an up-close, insider’s view from the perspective of one of the worker bees of the medical world. It raises important questions about staffing, shift lengths, various protocols, and the role of touch, empathy, and record keeping in healthcare. If nothing else, The Shift will leave you with a better understanding of why your hospital call button doesn’t always bring a nurse running as quickly as you’d wish. …the living, breathing heart of Brown’s book lies in her vivid, composite profiles of the handful of patients (disguised for privacy) who come under her watch on the day in question, and her enormous concern for them.” – Barnes & Noble Review
“…this meticulous, absorbing shift-in-the-life account of one nurse’s day on a cancer ward stands out for its honesty, clarity, and heart. Brown…juggles the fears, hopes, and realities of a 12-hour shift in a typical urban hospital with remarkable insight and unflagging care. Her memoir is a must-read….” —Publishers Weekly (starred review)
"Anyone who wants to know what it’s like to be a nurse in a hospital today should read this book. Patients, families, and non-nurse colleagues tend to see nurses as ever-present yet often in the background, quietly moving from room to room, attending to patients, and distributing medications or charting at computers. But what they don’t understand about what nurses do is what Brown so deftly describes—the cognitive multitasking and constant reordering of priorities that occur in the course of one shift as Brown manages the needs of four very different patients (she was working in a stem cell transplant unit at the time); completes admissions and discharges; and communicates with families, colleagues, and administrators. I hope the general public reads this book, too. It’s time for consumers to see past the traditional stereotype in which nurses are only physicians’ helpers, and see instead the essential role that nurses play in ensuring quality and safety in health care." –AJN (American Journal of Nursing) / Off the Charts
“A wonderfully-told story of the life-and-death reality of a hospital. Theresa Brown helps us understand the dramas and the dangers, as the beautifully evocative stories of nurses and doctors, patients and family members overlap and entwine during a 12-hour shift.
—Perri Klass, MD, author of Treatment Kind and Fair: Letters to a Young Doctor
“Compelling and compassionate human drama. If you want to understand how modern medicine ticks, fasten your seat belt and spend a day in the hospital with Theresa Brown on The Shift.”
—Danielle Ofri, MD, PhD, author of What Doctors Feel: How Emotions Affect the Practice of Medicine
“Written from the perspective of an immensely talented, insightful nurse, The Shift is extremely moving and inspiring. Brown makes me so proud to be a nurse.” –Claire M. Fagin, PhD, RN, Dean Emerita, University of Pennsylvania School of Nursing
“Theresa Brown's exacting and riveting way of telling a story evokes an empathy that is overwhelming. The ability to capture the joy when an individual survives cancer and the sorrow when they do not is a talent that Theresa has perfected. A truly memorable read.” –Bobbie Berkowitz, PhD, RN, Dean and Professor, Columbia University School of Nursing